SHERWAY WAREHOUSING (1977) INC.

 

PRIVACY POLICY

 

 

Sherway Warehousing (1977) Inc. acknowledges the importance of an individual's right to privacy and therefore is committed to protecting the personal information of individuals. "Personal information" means information in any format which is about an identifiable individual (other than the name, title, business address or phone number of any employee of an organization). We have implemented the following privacy policy in order to protect personal information which we collect or which is disclosed to us in the conduct of our business of providing warehousing and transportation of goods services and related logistics and distribution supply chain management services.

 

Our organization protects personal information in accordance with the requirements of Canada's Personal Information Protection and Electronic Documents Act which sets out standards pertaining to the collection, use and disclosure of personal information in the Model Code for the Protection of Personal Information.  Our organization applies the ten principles of the Model Code as follows:

 

1.            Accountability      -      Sherway Warehousing acknowledges that it is responsible for personal information collected and maintained by it or which is under its control.  We have taken appropriate measures to develop procedures to:  (a) protect personal information; (b) receive and respond to complaints and inquiries; (c) train our employees about policies and practices relating to the protection of personal information; and (d) distribute information explaining our policies and practices relating to the protection of personal information.  We have designated an individual within our organization as our "privacy officer", who may be contacted as follows:

 

             address:             Sherway Warehousing - Privacy Officer

                                     11 Finley Road

                                     Brampton, ON  L6W 1G8

             phone:             905.453.7500

             fax:                  905.453.8024

             e-mail:             privacy@sherwaywarehousing.com

 

and who shall be responsible for coordinating our organization's compliance with the following principles.

 

2.            Purposes     -      The purpose for which personal information is collected, used and disclosed by Sherway Warehousing is to provide warehousing and transportation of goods services and related logistics and distribution supply chain management services, and for establishing and managing employee relations.  Additional purposes for which personal information is collected, used or disclosed by our organization may be identified at the time of collection of such information.

 

3.            Consent      -     Sherway Warehousing requires that an individual's knowledge and consent be obtained for the collection, use or disclosure of their personal information, except when inappropriate.  Consent to the collection, use or disclosure of personal information by our organization is deemed to be given either by any individual's unrestricted release of any such personal information to Sherway Warehousing or the public domain, or by the individual's express written or oral consent as obtained in the contractual agreement made with the client.    Where consent to the collection, use or disclosure of personal information has expressly or impliedly been given to Sherway Warehousing, you may withdraw your consent at any time upon reasonable notice, subject to legal or contractual restrictions, by contacting the privacy officer designated in principle 1.

 

4.            Collection      -    Sherway Warehousing limits the collection of personal information to that which is necessary for the purposes identified by our organization. Personal information will only be collected by fair means in accordance with applicable laws. With respect to internet and web site administration, our organization does not collect NETBIOS information relating to the IP address of any computer, and only uses temporary (and not permanent) "cookies" which are automatically deleted from the user's browser upon logging out of our web site ("cookies" being small text files that can collect and store a variety of information), except for our EDI services which uses permanent cookies.

 

5.         Use, Disclosure & Retention      -     Personal information will not be used or disclosed by our organization for purposes other than those for which it was originally collected, except with the consent of the individual or as required by law. Personal information will be retained by our organization only as long as necessary for fulfillment of the purposes for which it was originally collected. Our organization shall use care when storing or destroying personal information in order to prevent unauthorized access.

 

6.            Accuracy      -      Personal information maintained by our organization shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used. If you have any concerns about the accuracy of your personal information or if your personal information needs to be updated to reflect a change in your situation, please contact the privacy officer of Sherway Warehousing designated in principle 1.

 

7.            Safeguards     -       Personal information collected or maintained by Sherway Warehousing will be protected by appropriate safeguards.  These safeguards include: (a) physical security measures, such as security alarm systems and locked storage; (b) computer and network safeguards such as passwords and firewalls; and (c) internal security measures, including limited access by personnel to personal information collected by our organization.

 

8.            Openness         -       Sherway Warehousing will make specific information available about its policies and practices relating to the protection of personal information. Please forward any inquiries to the privacy officer designated in principle 1.

 

9.            Access         -         Upon request made to Sherway Warehousing an individual may be informed of the existence, use and disclosure of his or her personal information and may be given access to that information, and in such event the individual will be able to challenge the accuracy and completeness of the information and have it amended as appropriate.  Kindly forward any inquiries to the designated privacy officer identified in principle 1.  If at any time we are unable to provide you with access to the personal information we hold regarding you, then our organization shall provide you with the reasons for the denial of access.

 

10.             Compliance      -     An individual may address a challenge concerning our organization's compliance with the principles governing the collection, use or disclosure of personal information by referring any inquiries to the privacy officer designated in principle 1.  Sherway Warehousing will take appropriate measures to resolve any complaint which is justified relating to its collection, use or disclosure of personal information, including amending our policies and practices if necessary.